Mandarin Oriental Ritz, Madrid
Madrid’s most luxurious hotel, the Mandarin Oriental Ritz, recently underwent a stunning and meticulous restoration. Located in a prestigious, central location, the hotel boasts five restaurants and bars overseen by one of Spain’s most celebrated chefs along with exceptional fitness and wellness facilities.
Systemteq was appointed to deliver an integrated online hotel management system (iHMS) to contribute to the ultimate guest experience at the simply iconic hotel. This included the installation of a TCP/IP network, a suite of communication protocols used to interconnect network devices on the internet; lighting control; heating, ventilation, air conditioning control (HVAC); guest services, valet delivery; curtain control; exit master and PIR based energy control system – to determine room occupancy status -; customised wall switch plates and an integrated Salto door locking system.
The hotel prides itself on its world-class reputation and the outstanding level of service provided to guests; we are proud to have played a role in this incredible renovation project delivering high quality products to contribute to the guests’ luxurious experience.